I work for a large organization and have gone through the DevArt ticket system with multiple different people that aren't really supporting me, just responding with lip service and no actual solutions or useful information along with the time zone barrier for delayed responses (perhaps have some US support folks on the team since they're a large part of your consumer base).

1.  Before I renew, I wanted to know exactly what I'm going to get for another 1 year as I got NOTHING for prior 2 years of renewals ... no new features I requested at all.  Important features like being able to debug a Stored Procedure without violating company security policy, or able to stop/cancel a long running query, or fix a Query Builder that produces syntax that fails when switching between text and design mode. 

2.   Their website for Administration of licenses is broken (Object, Object) error and they try to tell me this is "expected" behavior because I'm the Owner?

I've reached my tolerance of meaningless support with no new features that aren't really helpfully after 2 years of renewals.  A SQL editor that hasn't changed for years ... I get better editing and debug of stored procedures from the "Free" version of Visual Studio 2022 (line indents, scope lines, quick access to all variable references, etc.) ... NONE of this is in dbForge for MS SQL.

dbForge seems to be just a "wrapper" around existing T-SQL ... it needs to be more than just a wrapper.  Obviously, much does boil down to T-SQL in order to make changes to the database or extract from it. But, there are many other aspects that can be accomplished to aid a developer that are not just wrappers around T-SQL.

I want to keep helping these folks with huge potential for users, but they seem to be doing their best to NOT do anything.  For example, having dbForge translate existing SQL syntax into LINQ for .NET Core since most are moving away from the Stored Procedure way of working application requirements.  Or a link into Visual Studio extensions that would do things like what can be accomplished with Scaffold (building of entities and dbContext) ... or .NET migration integration into dbForge where it would add the necessary syntax to entities if we modified a Table's schema.  There is SO MUCH more than could have been done that wasn't/isn't being done.  All the support folks can tell me just a few days before my renewal is due is that "something big is coming" but refuse to answer exactly what that is?  I'm not going to renew for a 3rd year if it's yet another feature that isn't useful.

Very dissatisfied with dbForge progress over the years, their subscription model is not bringing about significant change that developers need.