invalid bytes count error - DotConnect for Oracle

invalid bytes count error - DotConnect for Oracle

Hi, we moved from Oracle 12c to 19c and upgraded Devart.Data.Oracle to 10.0.0.0 and to Devaty.Data.Oracle EntirtE6  and we getting that error invalid bytes count right at the start up,
during getting user profiles from database. What can be a reason for that?  thanks