dbForge installer didn't install the expected edition

dbForge installer didn't install the expected edition

If you've purchased the Standard, Professional, or Enterprise edition of a dbForge product, but the installer didn't install the expected edition, it’s important to understand that the downloaded installation file (.exe) does not determine the product edition. The edition is determined based on the license key you entered. Here are two possible scenarios:

1. Using a Trial Version

The trial version always installs the Enterprise edition, which offers maximum functionality. However, if the trial period has expired, the product will prompt you to activate a license or switch to the Express edition (free but with limited features). If you've already selected the Express edition, you must activate the product to change it. If you need assistance, please contact the sales department via our Contact Form.

2. Using a License and Activation Key

If the wrong edition was activated after installing dbForge and entering your key, please check the following:
  1. Ensure the required license is available in your personal account.
  2. Confirm that the activation key matches the edition and license you purchased.
  3. If needed, deactivate the current license (Help → Deactivate), restart the product, and reactivate it.

What to Do If the Edition Doesn’t Meet Expectations?

  1. Take a screenshot showing the discrepancy.
  2. Provide the activation key and license number used.
  3. Contact technical support for assistance via our Contact Form.

    • Related Articles

    • How to Install MySQL on Windows Using MySQL Installer

      This article provides a comprehensive walkthrough on how to install MySQL on Windows using the official MySQL Installer. Follow the step-by-step guide to ensure MySQL Server and its tools are installed and configured correctly for development or ...

    • Timestamps Not in Expected Timezone in dbForge Studio for Oracle

      If you're encountering timestamps that don't match your system's timezone in dbForge Studio for Oracle, this can typically be resolved with a quick configuration update. This issue may arise due to default formatting settings or discrepancies in how ...

    • How to Activate a Trial Version in dbForge Products

      Starting from release 2025.1, the method of using the trial version and Express Edition has been updated for all paid dbForge products. To help you get started smoothly, please follow the step-by-step instructions below. As of version 2025.1, ...

    • dbForge SQL Tools Missing After Installing or Updating SSMS

      When launching SQL Server Management Studio (SSMS) for the first time after installing dbForge SQL Tools, a brief initialization process is expected. This typically takes 1–2 minutes depending on system performance. If the tools—such as SQL ...

    • Limit of activations exceeded (dbForge)

      The point is that when you change any hardware part of your computer or reinstall the OS or change a profile on your computer, your Hardware ID changes so the software considers it as an installation on an alternative computer. Virtual machine ...