How do I cancel my subscription?
You can cancel your software subscription at any time, and we’re here to help ensure it’s as smooth as possible.
If you’ve decided to cancel, please use our Contact Form to reach out to our support team. Be sure to include all relevant details, such as: - The name of the product
- The email address used for the purchase
- The reason for cancellation
Providing complete information will help us expedite the process and ensure a smooth resolution for you.
Related Articles
How to update payment information for my Devart subscription
All payment processing for our services is managed by our payment provider, 2checkout.com (Avangate Inc. acquired by Verifone). Therefore, any updates to payment details should be made through their secure account portal. To update the credit card ...
What happens if my subscription to regular software updates and upgrades expires?
Subscriptions for regular software updates and upgrades ensure that you always have access to the latest features, performance improvements, and bug fixes. If your subscription expires, you will still be able to use your software, however, you will ...
How do I get a refund?
If you experience any technical issues or product-breaking bugs that prevent you from using the product, please contact our Customer Support team. They will do their best to assist you in resolving the issue. However, if all attempts to resolve the ...
How to add or remove another license administrator
You can add or remove other users as license administrators in your Devart account. To add a license administrator: 1. Sign in to your Devart account using the email address associated with your license. 2. Go to Administration -> License Admins -> ...
How to assign or unassign licenses for users
You can assign or unassign licenses for users in your Devart account. To assign a license: 1. Sign in to your Devart account using the email address associated with your license. 2. Navigate to Products and select the required product. 3. Under ...