How do I cancel my subscription?

If you purchased a subscription with automatic renewal, you will be informed at least 7 days before it expires about the date of the upcoming charge and the amount you will be charged.

If you're looking to cancel your subscription, follow these easy steps to ensure the process is completed smoothly. Please note that all payments are processed through our payment provider, 2Checkout (Verifone).

Step 1: Log in to Your 2Checkout Account

To cancel automatic renewal, you'll need to access your 2Checkout account. Here’s how:

1. Visit 2Checkout Login Page.

2. Use one of the following methods to log in:

Option 1: Enter the email address you used when you made the purchase, and you’ll receive an access link.
Option 2: Enter your order number and receive an access link.
Option 3: If you’ve created an account, simply log in using your email address and password.

Note: Make sure to use the same email address you provided during the purchase

Step 2: Manage Subscription Settings

Once logged in, navigate to the My Products section. Look for the option to "Stop automatic license renewal" and confirm the cancellation of your subscription.

If you need further assistance, contact 2Checkout support directly at support@2checkout.com.