The log files are stored in the following folder: %AppData%\Roaming\Devart\
Two types of log files are available in this directory:
Loader Log
File name pattern: loader_YYYY-MM-DD_HH-MM-SS
Example: loader_2026-06-16_04-28-46
SSMS Process Log
File name pattern: SSMS_YYYY-MM-DD_HH-MM-SS_NNNNN_N
Example: SSMS_2026-02-13_10-39-40_11780_1
Steps to Collect Logs
Reproduce the issue in SSMS.
Open File Explorer and navigate to: %AppData%\Roaming\Devart\
Locate the most recent files matching the patterns described above. (Sorting files by the Date modified column may help identify the relevant logs.)
Attach both files when contacting Support.