How to Collect Log Files for dbForge SSMS Add-ins

How to Collect Log Files for dbForge SSMS Add-ins

Applies to:
  1. dbForge Search for SQL Server
  2. dbForge Index Manager for SQL Server
  3. dbForge Monitor for SQL Server
  4. dbForge Unit Test for SQL Server
Log File Location
The log files are stored in the following folder: %AppData%\Roaming\Devart\

Two types of log files are available in this directory:

  1. Loader Log
    1. File name pattern: loader_YYYY-MM-DD_HH-MM-SS
    2. Example: loader_2026-06-16_04-28-46
  2. SSMS Process Log
    1. File name pattern: SSMS_YYYY-MM-DD_HH-MM-SS_NNNNN_N
    2. Example: SSMS_2026-02-13_10-39-40_11780_1
Steps to Collect Logs
  1. Reproduce the issue in SSMS.
  2. Open File Explorer and navigate to: %AppData%\Roaming\Devart\
  3. Locate the most recent files matching the patterns described above. (Sorting files by the Date modified column may help identify the relevant logs.)
  4. Attach both files when contacting Support.

    • Related Articles

    • How to Enable Logging for SSMS Add-ins Without Built-in Logging

      Logging is essential for diagnosing complex issues and capturing technical details that may not be immediately visible through the user interface. When troubleshooting failures or unexpected behavior in SSMS add-ins that do not provide built-in ...
    • Limit of activations exceeded (dbForge)

      When you change hardware components, reinstall the operating system, or switch user profiles on your computer, the Hardware ID may change. As a result, the software may treat it as a new installation on a different machine. Please also note that ...
    • How to Create a Dump File from Task Manager for SSMS and Integrated Add-ins

      In cases where SSMS (SQL Server Management Studio) or any integrated add-ins freeze or stop responding, a dump file can be generated for debugging purposes. This applies to both SSMS and the following dbForge add-ins for SQL Server: dbForge SQL ...
    • What is the difference between Standalone applications and Add-Ins?

      dbForge offers a suite of powerful MiniTools designed to streamline database development and administration. These tools come in two primary forms: standalone applications and add-ins, each catering to distinct user needs and workflows. 1. dbForge ...
    • How to Collect Log Files for Code Compare

      Applies to: Code Compare Log File Location The log files are sorted in the following folder: %AppData%\Roaming\Devart\Code Compare\Logs Steps to collect Logs: Reproduce the issue in Code Compare. Open File Explorer and navigate to: ...