How to Enable Logging for SSMS Add-ins Without Built-in Logging

How to Enable Logging for SSMS Add-ins Without Built-in Logging

Logging is necessary to capture detailed information about failures and issues in the program. When it's difficult to identify, reproduce, or diagnose a problem, logging helps in performing a deeper investigation.

This guide applies to the following SSMS Add-ins that do not have built-in logging, with the exception of:

  • Source Control for SQL Server
  • Data Pump for SQL Server
  • SQL Complete

Applicable Add-ins:

  • dbForge Unit Test for SQL Server
  • dbForge Index Manager for SQL Server
  • dbForge Search for SQL Server
  • dbForge Monitor for SQL Server

Steps to Capture Logs:

  1. Reproduce the Issue in SSMS:

    • Open SQL Server Management Studio (SSMS) and reproduce the issue you're experiencing with the add-in.
  2. Locate the Log Files:

    • Navigate to the folder where the logs are stored:
      • %SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\current_product\
      • Example: %SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\dbForge Unit Test for SQL Server\
  3. Send the Log Files:

    • Locate the files named loader.log and SSMS.log in the folder.
    • Send us the log files with the latest date for further analysis.
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