In addition to the standard procedure for submitting an Error Report, the following steps can significantly help us resolve the issue more quickly and efficiently. While the information provided in the original report is valuable, these additional details may help clarify the problem and lead to a faster resolution: 

• Check for Similar Behavior on Other Database Server Versions:

  • If possible, please confirm whether the issue occurs on other versions of database servers and specify which versions were tested.

• Provide DDL of the Involved Objects:

  • If any database objects are involved in reproducing the issue, sharing their DDL can be extremely helpful.

• List Your Current Settings:

  • Providing information about the settings you’re using during the issue’s occurrence can assist in narrowing down the cause.

• Share Relevant Scripts:

  • If scripts are part of the process to reproduce the problem, including those in the report will help us replicate the situation more accurately.

• Include Detailed Reproduction Steps with Visuals:

  • Please provide a step-by-step description of how to reproduce the issue. Adding screenshots or, even better, a video, will enable us to understand the context more thoroughly.

By including these additional details, you can greatly increase the likelihood that we will be able to reproduce and address the issue on our side on the first attempt. We appreciate your understanding and cooperation with these recommendations, and we look forward to resolving the matter swiftly.