Installing the Product with Logging
If you experience problems, crashes, or errors during the installation of the product, you can perform the installation with logging enabled to capture detailed information.
Steps for Installing the Product with Logging:
Download the Latest Version of the Product:
- Go to the company's website: www.devart.com and download the latest version of the product.
Save the Downloaded File:
- Place the downloaded
.exe file on your PC, for example, on D: drive.
Open Command Line as Administrator:
- Click Start in the bottom left corner of your screen, type cmd, then right-click on Command Line and select Run as Administrator from the drop-down menu.
Navigate to the Drive with the Downloaded File:
- In the Command Line window, type
D: (or the drive where the file is saved) and press Enter.
Run the Installation with Logging:
- Enter the following command:
"current_product.exe" /log=install.log- For example:
dbforgemysql.exe /log=install.log
Proceed with the Installation:
- Follow the prompts in the installation window as far as the issue allows.
Send the Log File:
- After the installation, locate the install.log file on the D: drive (or the drive where the file is saved).
- Send us this log file for further analysis.
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