General FAQ
How to Use an MCP Server in Your AI Tool to Search Devart Documentation
Devart provides an MCP (Model Context Protocol) server that connects your AI tool directly to our full product documentation. Instead of switching tabs and searching manually, you can ask questions in plain language and get precise, context-aware ...
Error "We are sorry, the page you requested cannot be found: 404"
If you encounter a warning similar to "We are sorry, the page you requested cannot be found: 404", it usually indicates that the page address entered is incorrect. This can occur for two reasons: Manual Change of Page Address: If the page address was ...
Understanding Product Licensing: Subscription vs. Perpetual License
When selecting a license, it’s essential to know the differences between a Subscription and a Perpetual License. Below is a breakdown of each option to help you make an informed decision. Subscription Duration: Valid for a set period (e.g., 1 year). ...
How to Recover or Look Up Your Activation Key
If you need to find your activation key, there are a few simple ways to retrieve it. Check Your Email After your purchase, your activation key is sent to the email address you used during checkout. Search your inbox for the purchase confirmation ...
Devart Pricing: How to Find the Right Option for You
To check and compare Devart pricing, just head over to our Products page. From there, you can browse all available tools and studios. To make your search easier, use the filters on the left-hand side of the screen to narrow down by category or ...
How to Renew My Subscription on Devart
Your subscription typically renews automatically unless you cancel it. If it didn’t renew for any reason (for example, due to an expired credit card or insufficient funds), or if you’d rather renew it manually ahead of time, just follow the steps ...
Everything You Need to Know about Devart Coupon Codes and Discounts
Whether you’re a developer purchasing licenses for your team, a student seeking powerful tools on a budget, or a non-profit organization looking to cut costs, Devart makes it easy to cut costs. Types of Discounts Devart Offers Devart rewards larger ...
How to apply for a VAT refund
If you have purchased a Devart product and need to claim a VAT refund, follow the steps outlined below to ensure a smooth process. Due to our payment provider’s policies, all purchases must be made at full price with tax included. However, you can ...
How do I check the status of my support ticket?
If you've submitted a support ticket and want to track its progress, you can easily check the status through your Devart account. Here's a quick guide to help you understand how to view your support ticket status: Access Your Support Tickets Log in ...
How do I transfer my license onto a new device?
You can install and use a Devart product on both a desktop and a laptop with a single license, as long as it is used exclusively by the same person. For more details, please refer to our EULA. If you need to transfer your license to a new device, you ...
How to change the email address for my Devart account
If you need to update your email address for your Devart account, follow the steps below: 1. Log in to your Devart account here. If you’ve forgotten your password, you can reset it using the “Forgot your Password” option on the login page. 2. Once ...
How do I deactivate my license?
Deactivating a license may be necessary in certain situations, such as transferring the license to a new device or resolving activation issues. Note: You must be the license owner to deactivate license. You can deactivate your license by following ...
How to change my account password
Follow these steps to update your password quickly and easily: Sign In to Your Account: Log in to your Devart account using your current email and password. Navigate to the Security Settings: Go to your Profile section and select Security Information ...
I have problems resetting my Devart password
Here’s how to troubleshoot common password issues and get back into your account: Check Your Spam or Junk Folder: If you didn’t receive the password reset email, it may have ended up in your spam or junk folder. Be sure to check these folders in your ...
How do I cancel my subscription?
If you purchased a subscription with automatic renewal, you will be informed at least 7 days before it expires about the date of the upcoming charge and the amount you will be charged. If you're looking to cancel your subscription, follow these easy ...
How can I access my invoice?
An invoice for an order is issued only after receipt of payment. For orders paid by a credit card, our payment provider 2Checkout will issue an invoice immediately to the email address provided at the time of purchase. For orders paid via wire ...
How do I get a refund?
If you experience any technical issues or product-breaking bugs that prevent you from using the product, please contact our Customer Support team. They will do their best to assist you in resolving the issue. However, if all attempts to resolve the ...
How to update payment information for my Devart subscription
All payment processing for our services is managed by our payment provider, 2checkout.com (Avangate Inc. acquired by Verifone). Therefore, any updates to payment details should be made through their secure account portal. To update the credit card ...
How to add or remove another license administrator
You can add or remove other users as license administrators in your Devart account. When you add a user as a license administrator in your Devart account, you grant them full access to view and manage all product licenses associated with your ...
How to assign or unassign licenses for users
You can assign or unassign licenses for users in your Devart account. Applicable Products: Database Tools Code Compare Review Assistant Note: You must be the license owner to assign users. Licenses that have been activated on at least one device ...
How to Download and Install a Previous Version of the Product
If you need to download and install an earlier version of a product, other than the latest release available on the website, follow these steps: Uninstall the Newer Version: To install a previous version available under your license, you must first ...
Devart Trial Policy: What You Need to Know
At Devart, we want you to fully explore our products before making a decision. That’s why, during the trial period, all products are provided in their highest available edition. This means you get to test every feature without restrictions, so you ...
Troubleshooting Devart Account or File Download Issues
If you’re experiencing problems with accessing your Devart account, pages not loading correctly, or being unable to download files, please follow the steps below to troubleshoot the issue and help our support team assist you efficiently. Before ...
Use this MCP endpoint with any compatible client to connect our documentation: https://chatbot.devart.com/api/mcp